Frequently Asked Questions: Donations

Is my contribution to the Joe and Jill Biden Presidential Library Foundation tax-deductible?

Yes, contributions are tax-deductible to the extent permitted by law. The Foundation is a tax-exempt organization under Section 501(c)(3).

What is the Joe and Jill Biden Presidential Library Foundation’s EIN?

Our EIN is 33-2456598.

How can I contact someone with questions or assistance with making a gift?

Please reach out to [email protected] and we are happy to assist you.

How can I update or cancel my monthly gift?
Please reach out to [email protected] and we are happy to assist you.

How do I get a receipt for my gift?

Yes, a donation receipt will be sent to the email address you provide when making your gift. Please reach out to [email protected] for further assistance.

Is my payment secure?

Yes, donations are processed by Stripe, a payment processor certified to PCI Service Provider Level 1, the most stringent level of certification available in the payments’ industry.

The Foundation never sees your card number or other sensitive financial information, and it is never stored on our servers. Your data is transmitted over a secure, encrypted (TLS) connection and sent directly to Stripe. For more information on Stripe’s security features, please visit Stripe’s page on standards and regulations.

What is the Foundation’s refund policy?

Our general policy is that all donations are non-refundable. However, the Foundation may consider refunding donations in limited circumstances like fraud or administrative error. If you believe this has happened, please contact us at [email protected]. Requests will only be considered if made within sixty (60) days of the original donation.